Psychosocial safety for mid-to-large Australian organisations

Manage your psychosocial hazards before they become claims.

Australian WHS law now requires you to identify, assess and control psychosocial risk — the duty your officers are personally accountable for. A wellbeing program and an EAP aren't enough on their own. We build the framework, run the risk assessment, and give your leaders a defensible plan to act.

Find out where your risk lives

Prefer to start on your own? Take the 3-minute Gap Index →

The gap between your wellbeing program and your EAP Three blocks, left to right: a proactive wellbeing program, the gap in the middle where psychosocial hazards form and escalate, and a reactive EAP. The gap is where WHS exposure is highest. WHERE YOUR WHS EXPOSURE IS HIGHEST WELLBEING PROGRAM proactive · everyone · policies · training · wellbeing days THE GAP psychosocial hazards form & escalate here ! unmanaged risk ! WHS exposure ! the next incident EAP reactive · for crisis · counselling · crisis support · for the few The layer between proactive and reactive — the one we build.
"We don't replace your EAP — we reduce the need for it."
"Your psychosocial risk is forming right now. It is invisible. And it is costing you."
"You don't have a wellbeing problem. You have a gap problem."
"There is a pathway. Here is where you are on it."
The problem in 60 seconds

There are three layers of psychosocial risk. Most organisations only manage one.

What you can see

Visible incidents

  • EAP utilisation reports
  • Incident notifications
  • Complaints and grievances
  • Engagement-survey scores
  • Turnover by team
What you can't see

The gap

The psychosocial hazards forming below the surface.

  • Conflict that never escalates
  • Supervisors carrying invisible loads
  • Frontline staff who never call the EAP
  • Change fatigue presenting as quiet attrition
  • Cultures that look fine until they don't
What it costs you

The cost

  • WHS & psychosocial-hazard liability
  • Regulator scrutiny and notices
  • Retention costs in critical roles
  • Productivity lost to unseen friction
  • Reputational risk after one bad incident
The Pathway

A six-phase journey from invisible risk to embedded capability.

Most organisations enter at Phase 1 or Phase 4. The Pathway is the buying decision tool — choose the phase that sounds most like where you are now.

PHASE 1Discovery PHASE 2Diagnostic Workshop PHASE 3Program Design PHASE 4Workshops & Embedding PHASE 5Strategic Partnership PHASE 6Outcomes Review
See the full Pathway
Prefer to start on your own?

Where does your organisation sit on the Gap Index?

Twelve questions across four dimensions, mapped to your WHS duty to manage psychosocial hazards. Around three minutes for an indicative score. Designed for senior leaders, P&C directors, and project safety leads. Want the full picture? Book a call and we'll take you through it live.

Q10 is the question most senior leaders cannot answer well — the one WorkSafe will ask first.

You'll leave with
  • · An overall Gap Index profile (0–48 score)
  • · A dimension-by-dimension breakdown
  • · The first move for an organisation like yours
  • · The dimension where the gap concentrates
Take the 3-minute Gap Index

No data captured unless you ask for the report.

Where this work lives

We work with mid-to-large multi-site organisations under real psychosocial-risk pressure.

Aged & Community Care Construction & Infrastructure Healthcare Government & NFP Principal Contractors
Leila Ghosh, founder of Improve Your Team
About

Leila Ghosh — psychosocial risk advisor.

BA Psych · MSW(Q) · AMHSW · AICD

Leila advises the executives of mid-to-large Australian organisations on psychosocial risk — building the frameworks, running the risk assessments, and embedding the capability that turns a WHS obligation into a defensible, working system.

More about Leila
Front door

Lunch & Learn — three gifted slots per month.

A 45-minute structured executive briefing on a single topic of your choice. Psychosocial Hazards 101: your WHS duty explained. Why the EAP isn't enough. Wellbeing Champions that actually work. Choose a topic, choose a date.

Declared value A$479 (Gifted, not free) Request a slot

We don't replace your EAP. We reduce the need for it. By making your psychosocial risk visible — and giving your leaders a structured, defensible pathway to act on it.

Find out where your risk lives
Find out where your risk lives →