Upstream of the EAP. Where invisible people-risk lives.
We help mid-to-large Australian organisations make the gap between everyday operations and the EAP visible — and act on what they find.
There are three layers of people-risk. Most organisations only manage one.
Visible incidents
- EAP utilisation reports
- Incident notifications
- Complaints and grievances
- Engagement-survey scores
- Turnover by team
The gap
- Conflict that never escalates
- Supervisors carrying invisible loads
- Frontline staff who never call the EAP
- Change fatigue presenting as quiet attrition
- Cultures that look fine until they don't
The leakage
- WHS & psychosocial-hazard liability
- Regulator scrutiny and notices
- Retention costs in critical roles
- Productivity lost to unseen friction
- Reputational risk after one bad incident
A six-phase journey from invisible risk to embedded capability.
Most organisations enter at Phase 1 or Phase 4. The Pathway is the buying decision tool — pick the phase that sounds most like where you are now.
Where does your organisation sit on the Psychosocial Risk Index?
Twelve questions across four dimensions, mapped to the post-2023 WHS duty cycle for managing psychosocial hazards. Around three minutes. Designed for senior leaders, P&C directors, and project safety leads.
Q10 is the question most senior leaders cannot answer well — the one WorkSafe will ask first.
- · An overall Psychosocial Risk Index profile (0–48 score)
- · A dimension-by-dimension breakdown
- · The first move for an organisation like yours
- · The dimension where the gap concentrates
No data captured unless you ask for the report.
We work with mid-to-large multi-site organisations under real psychosocial-risk pressure.
Leila Ghosh, organisational change architect.
Twenty years inside healthcare, government, community services, and high-stakes corporate environments. Currently advising the C-suites of mid-to-large Australian organisations on upstream people-risk.
More about LeilaLunch & Learn — three gifted slots per month.
A 45-minute structured executive briefing on a single topic of your choice. Psychosocial Hazard 101. Why the EAP isn't enough. Wellbeing Champions that actually work. Pick a topic, pick a date.
We don't replace your EAP. We reduce the need for it. By making invisible people-risk visible — and giving your leaders a structured pathway to act on what they find.